AI Review Reply
An AI review reply is a response to a customer review written by artificial intelligence. Reviewly generates replies that read like a business owner wrote them — specific to what the customer said, matched to your brand tone, and free of generic AI filler phrases.
Paste a review and get a reply in 10 seconds. Or connect your Google Business Profile and Reviewly drafts replies automatically when new reviews come in.
Generate an AI Reply Free
How the AI Adapts
- 5-star reviews: Warm, specific thanks that make the customer feel valued
- 3-star reviews: Acknowledges the good and the bad honestly
- 1-star reviews: Leads with empathy, addresses the issue, offers to make it right
Example: AI Reply to a Mixed Review
⭐⭐⭐ Review:
“Food was great but the wait was ridiculous. 45 minutes for a table on a Tuesday night. Server was friendly though.”
✅ AI Reply:
“Glad the food hit the mark and that your server took good care of you. A 45-minute wait on a Tuesday is not acceptable though — we hear you. We're adjusting how we manage reservations on weeknights. Hope you'll give us another shot.”
Free and Paid Options
The free plan gives you 5 AI replies per month using the paste-and-generate tool. No signup needed to try the demo on the homepage.
Starter at $29/mo adds automatic monitoring and AI replies for 1 location. Pro at $79/mo unlocks unlimited locations and responses with auto-post. Save 20% annually.
Generate an AI Reply Free