Review Response Automation

Review response automation removes the manual work from responding to customer reviews. Reviewly connects to your Google Business Profile, detects new reviews as they come in, and generates a personalized AI response for each one. You approve the draft and it posts automatically.

On the Pro plan, enable auto-post and the AI handles the entire loop — detection, writing, and posting — without any action from you.

Automate Your Responses
Review response automation workflow

What Gets Automated

Automated review response email with approve button - review response automation

Why Automate Review Responses

Responding to every review manually takes 10-15 minutes per review. A business with 20 reviews per month spends 3-5 hours on responses alone. Most owners skip it because they run out of time.

Review response automation brings that time down to minutes. The AI handles the writing. You handle a quick approval. Your response rate stays at 100% and your local SEO ranking benefits.

Two Levels of Automation

Starter ($29/mo): AI drafts responses, you approve before posting. Good for owners who want to review each reply.

Pro ($79/mo): Enable auto-post for a fully automated loop. AI detects, writes, and posts. You check the dashboard when you want to. Save 20% with annual billing.

Automate Your Responses